Indian Founder's Field Guide
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Growing "online" Sales in India (Part 2)
You've started to hire a few Sales Reps in an office space - now what? How do you track progress? How do you conduct reviews? What is the Iceberg…
Feb 11, 2023
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Rahul Mathur
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Growing "online" Sales in India (Part 2)
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Growing "online" Sales in India (Part 1)
Outside of e-commerce, most online Sales in India is driven by an assisted channel i.e. call center / Tele-Sales Reps. How do you start building this…
Feb 4, 2023
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Rahul Mathur
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Growing "online" Sales in India (Part 1)
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January 2023
The Two Class "Divide" for Indian Companies
At some point, > 80% of your company is Sales & Ops - different mindset, motivation & monetary incentives as compared to your original Tech heavy Org…
Jan 28, 2023
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Rahul Mathur
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The Two Class "Divide" for Indian Companies
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How to start building your Sales Org?
For weeks - you're the only person selling your company's product - on a late Sunday evening, you realize there is too much demand for you to handle…
Jan 21, 2023
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Rahul Mathur
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How to start building your Sales Org?
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The Pivot: What, Why, How, When
You start building something - turns out it doesn't work - but something else does - now what do you do? Been there, done that...
Jan 13, 2023
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Rahul Mathur
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The Pivot: What, Why, How, When
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Challenges of running a Field Ops / FOS team
If you want your FOS to run around - put on your running shoes to go right behind them (assuming you can even find them).
Jan 7, 2023
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Rahul Mathur
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Challenges of running a Field Ops / FOS team
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December 2022
L&D for your Sales Org
Sales Reps need to be trained (in case you didn't realize this) - Sales Training will absorb a part of your bandwidth as CEO/Founder.
Dec 31, 2022
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Rahul Mathur
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L&D for your Sales Org
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Field Ops: Building your FOS Org
Online eventually becomes Omni-Channel or Phygital - and in 3 years, you'll find you're running an Offline business with a website.
Dec 24, 2022
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Rahul Mathur
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Field Ops: Building your FOS Org
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Sales Analytics - the IQOO Framework
Apparently, you need to build Sale Analytics - not just Product & Financial Analytics.
Dec 18, 2022
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Rahul Mathur
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Sales Analytics - the IQOO Framework
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Tackling Trust Issues - a tactical guide
The oft cited reason for customers to drop off at the payment step (especially for financial services)
Dec 11, 2022
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Rahul Mathur
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Tackling Trust Issues - a tactical guide
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How to use this guide?
Let's get the basics right before we dive deep into the contents
Dec 11, 2022
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Rahul Mathur
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How to use this guide?
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Structure of Indian Founder's Field Guide
This is the INDEX post for all future posts on this Substack.
Dec 8, 2022
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Rahul Mathur
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Structure of Indian Founder's Field Guide
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